Privacy Policy
We respect your privacy and are committed to keeping your personal information safe.
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We only collect information needed to create and deliver your video (like your name, contact details, and booking info).
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Your videos are private. We will never share them without your permission.
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All data is stored securely and only used for your project.
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We will never sell or give your personal details to anyone else.
If you have any questions or want your data removed, please contact us at [email].
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Sales Policy
Our services include personal video recording sessions, editing, and delivery of a final video product.
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All bookings must be made through our website or by phone.
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Once you book a session, you’ll receive a confirmation with the time, date, and details.
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Payment is required before or at the time of the session.
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We will always aim to deliver your final video within the timeframe we agree upon.
If you need to reschedule, please let us know at least 48 hours in advance.
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Refund Policy
We want you to be happy with your experience.
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If you cancel your session 48 hours or more before your booking time, you will receive a full refund.
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If you cancel within 48 hours, we may not be able to refund your payment due to preparation costs.
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If you're not satisfied with the final video, please contact us within 7 days and we’ll do our best to make it right.
Have questions? We’re here to help: [contact info]